{"id":227,"date":"2026-10-17T20:14:06","date_gmt":"2026-10-17T17:14:06","guid":{"rendered":"https:\/\/b2b.minyaturia.com\/sss\/"},"modified":"2026-11-10T17:28:03","modified_gmt":"2026-11-10T14:28:03","slug":"sss","status":"publish","type":"page","link":"https:\/\/b2b.minyaturia.com\/en\/sss\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"

Here are the questions we are asked most often about trade accounts, orders and delivery. If you cannot find your answer, you can reach us through our contact page.<\/p>

How can I see wholesale prices?<\/summary>

Simply apply for a trade account. Once we have reviewed your application and opened your account, you sign in with the password you chose and can see prices, carton quantities and stock levels.<\/p><\/details>

How long does it take to review my application?<\/summary>

We usually review applications within 1\u20132 working days.<\/p><\/details><\/div>

Do the kits arrive assembled?<\/summary>

No, the kits arrive unassembled. The buyer puts the parts together by following the step-by-step manual. Depending on the model, it takes between 1 and 10 hours; most people spread it over a few evenings.<\/p><\/details>

What is in the box?<\/summary>

Every box contains wooden parts, miniature items, LED lighting and an assembly manual. Most kits also include scissors, tweezers, glue and a ruler. The full list for each model is on its product page.<\/p><\/details>

What quantities can I order?<\/summary>

Our models are shipped in cartons. The carton quantity and minimum order quantity for each model are shown on its product page.<\/p><\/details>

Is there a minimum order?<\/summary>

Minimum order: 1 carton.<\/p><\/details><\/div>

How do I pay?<\/summary>

Orders are paid by bank transfer against a proforma invoice. Payment terms: Advance payment.<\/p><\/details><\/div>

How does shipping work?<\/summary>

Domestic and international shipping costs are borne by the buyer; we send your order with our contracted carrier and add the cost to your invoice.<\/p><\/details><\/div>

What are your delivery terms?<\/summary>

Delivery terms (Incoterms): EXW. For different delivery terms, you can request a quote.<\/p><\/details><\/div>

When will my order be ready?<\/summary>

In-stock products need no preparation time; products that are not in stock are prepared within 10\u201360 days.<\/p><\/details><\/div>

Can I request a quote without seeing prices?<\/summary>

Once your account is open, you can request a quote from your cart or the Quick order screen, stating quantities, a target date and delivery terms. We reply with prices and delivery terms.<\/p><\/details>

Which languages is the assembly manual available in?<\/summary>

We can prepare the manual in any language, and on request we can also add a QR code inside the box.<\/p>

Available languages: Turkish<\/p><\/div><\/details>

Do you offer private label production?<\/summary>

Yes. We can produce our existing models with your brand\u2019s box and manual, and design new models for special projects. You will find the details on our Custom production page.<\/p><\/details>

Can I get a sample?<\/summary>

Please contact us for samples.<\/p>\n

Our contact details are on the contact page<\/a>.<\/p><\/details><\/div>

Are the products toys?<\/summary>

No. Our models are hobby and collectors\u2019 items designed for ages 14 and up; the boxes carry the warning \u201cFor ages 14 and up. Not a toy.\u201d<\/p><\/details>

What happens if an item is missing or damaged?<\/summary>

If any part is missing or damaged, simply get in touch with us; we will supply the missing parts.<\/p>\n<\/details><\/div>

Do you sell to companies outside T\u00fcrkiye?<\/summary>

Yes. Businesses outside T\u00fcrkiye can also apply for a trade account; approved international accounts see wholesale prices in euros (EUR). Instead of a Turkish tax certificate, companies outside T\u00fcrkiye can upload their business registration or VAT certificate.<\/p><\/details>

Can I become your distributor in my country?<\/summary>

If you would like to distribute our kits in your market, you can apply on our Distribution and export<\/a> page. We can prepare the assembly manual in your market\u2019s language and the box under your brand.<\/p><\/details><\/div>","protected":false},"excerpt":{"rendered":"

Ticari hesap, sipari\u015f ve teslimatla ilgili en \u00e7ok sorulanlar\u0131 burada toplad\u0131k. Yan\u0131t\u0131n\u0131 bulamad\u0131\u011f\u0131n\u0131z sorular\u0131n\u0131z i\u00e7in ileti\u015fim sayfam\u0131zdan bize ula\u015fabilirsiniz.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-227","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/b2b.minyaturia.com\/en\/wp-json\/wp\/v2\/pages\/227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/b2b.minyaturia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/b2b.minyaturia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/b2b.minyaturia.com\/en\/wp-json\/wp\/v2\/comments?post=227"}],"version-history":[{"count":6,"href":"https:\/\/b2b.minyaturia.com\/en\/wp-json\/wp\/v2\/pages\/227\/revisions"}],"predecessor-version":[{"id":526,"href":"https:\/\/b2b.minyaturia.com\/en\/wp-json\/wp\/v2\/pages\/227\/revisions\/526"}],"wp:attachment":[{"href":"https:\/\/b2b.minyaturia.com\/en\/wp-json\/wp\/v2\/media?parent=227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}